Lowongan Kerja Client Support Specialist Based In Medan di Topremit Medan Sumatera Utara

2023-12-04 15:24:18
Lowongan Kerja Client Support Specialist Based In Medan
Gaji 1,000,000 - IDR 10000000
Perusahaan Topremit
Lokasi Medan Sumatera Utara Indonesia
Jenis Pekerjaan Waktu Penuh

What if our users need assistance? or perhaps they have a problem that requires solving? or maybe they simply just need someone to consult with? Who should they talk to? Dont't worry! Meet our Customer Experience Department. Here, you may find Client Support Specialists. To be part of this department, we are required to always put our customers first by applying the 3Ps values: Attitude, Patience, and a "People-first" approach. As part of this team, We have the opportunity to connect with users from anywhere which also helps us improve our communication and interpersonal skills. Our experts will help Topremit users and clients meet their needs and expectations by assisting them through the service platforms provided by Topremit.


What you should have:
 

  • Willing to stay in Medan
  • Maximum 23 years old (Fresh Graduate are welcome to apply)
  • Proficiency in Mandarin, English, and Bahasa Indonesia both written and spoken
  • Outstanding interpersonal communication and negotiation skills
  • Proactive and problem-solving attitude
  • Willingness to improve
  • Willing to work on Saturday, Sunday, and Public Holiday

What you'll contribute on:

  • Serve as primary interface with client to answer questions, and provide information
  • Responsible for maintaining relationship with client and retain client satisfaction
  • Resolve client's issues in regards to their transaction
  • Collect client's insight and report to lead

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  • Pengalaman Minimal 0 Tahun
  • Minimal Sarjana (S1) Atau Lebih Rendah Tergantung Skil
  • Kualifikasi Pelamar Kerja

  • 0 Tahun
  • Lulusan: Sarjana (S1)
  • Umur:
  • Menguasai: Bahasa Inggris, Kemampuan Komunikasi, Keterampilan Pemecahan Masalah
  • Jenis Pekerjaan:
  • Topremit

    As the #1 online remittance in Indonesia, Topremit ultimately aims to simplify global payments through technology. Thus, it is our goal to deliver end to end global payments within seconds. Our team grows stronger by learning from experience when striving for our future goals together. If you’re also passionate about creating a great impact on the world, come join us and become a part of #Topteam!

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